1. PARTIES & AGREEMENT These Terms & Conditions constitute a legally binding agreement between:
Kajsa Ingemansson (also referred to as “KAMI Performance Works” "Company," "We," "Us," or "Our"), a [sole proprietorship/limited company] registered in Sweden, with address at Flygelvägen 231, 224 72 Lund and
You (the "Client," "User," or "Participant"), an individual or entity accessing or using the Website, Services, or Programs.
By accessing www.kamiperformanceworks.com and all connected pages with KAMI Performance Works, purchasing any of our services: programs, courses, coaching services, or digital products, or using any related materials (including but not limited to workbooks, videos, templates, or community access), you agree to be bound by these Terms. If you do not agree, do not use the Website or Services.
2. SCOPE & APPLICABILITY 2.1 Website Use These Terms apply to all visitors, users, and customers of the Website, including but not limited to:
2.2 Program-Specific Terms Certain Services may have additional “program terms”. In the event of a conflict, the Program Terms prevail over these general Terms.
3. SERVICES & PROGRAMS 3.1 Description of Services We provide coaching, training, and educational programs for performers and creative professionals, including but not limited to:
1:1 Coaching
Group Classes & Programs
Online Courses
Workshops & Retreats
Digital Products
Community Access
Note: Our Services are creative/performance, educational and informational only. They do not constitute:
Legal, financial, or medical advice.
A guarantee of results (e.g., booking roles, earning income, or career success).
3.2 Client Responsibilities You agree to: ✅ Show up prepared for all coaching calls, workshops, or sessions. ✅ Complete assigned work (e.g., exercises, reflections, action steps). ✅ Respect confidentiality—do not share proprietary Materials or other Clients’ information. ✅ Use Services for personal use only—no reselling, redistributing, or commercial use. ✅ Comply with all applicable laws (e.g., copyright, data protection).
Prohibited Actions: ❌ Sharing login credentials or Materials with non-paying individuals. ❌ Recording or distributing coaching calls without prior written consent. ❌ Using Services for illegal or unethical purposes.
4. PAYMENTS, PRICING & FEES 4.1 Pricing All prices are listed in EUR, USD (or SEK) and are final unless otherwise stated. We reserve the right to change prices at any time, but such changes will not affect existing Clients under active agreements.
4.2 Payment Methods We accept:
Credit/debit cards via Stripe, & Paypal
Bankgiro & Swish (in Sweden)
TransferWise & Bank transfer (for high-ticket programs)
Payment plans (where applicable)
Payment Plan Terms:
If you choose a payment plan, you authorize automatic charges on the scheduled dates.
Missed payments may result in:
Suspension of access to Services/Materials.
A $50 late fee or 1,5% interest per late month depending on the service purchased.
Immediate termination of your access if payment is not received within 5 business days.
4.3 Currency & Taxes
Currency: All transactions are processed in EUR, USDor SEK.Your bank may charge foreign transaction fees.
Taxes: You are responsible for all taxes (e.g., VAT, sales tax) in your jurisdiction. Swedish Clients: VAT (25%) will be added at checkout if applicable.
5. REFUNDS & CANCELLATIONS 5.1 General Refund Policy We offer a refundpolicy for the following Services:
Service Refund Window Conditions Digital Products 14 days Unused and in original condition. No refunds after download. Group Programs 7 days Must request in writing before session 2 of the program ends. RISE 90 day signature program 14 days Must request in writing within 14 days after submitted payment. Workshops/Retreats 30 days 50% refund if canceled within 30 days; no refunds within 14 days of the event. Exceptions:
Regular 1:1 Coaching - Singles & Session Packages
High-Ticket Programs ($10K+):No refunds—see separate contract.
Custom Services (e.g., VIP Days):Non-refundable after booking.
Refunds are processed within 5–10 business days to the original payment method.
5.3 Program Cancellations
By You: You may cancel your participation in a group or individual program by notifying us in writing. No refunds will be issued after the refund window..
By Us: We reserve the right to cancel or postpone a program due to insufficient enrollment or unforeseen circumstances. In such cases:
You will receive a full refund of any payments made.
OR postpone / (for high-ticket group programs) the option to transfer to a future cohort.
6. PROGRAM LOGISTICS 6.1 Scheduling & Rescheduling
1:1 Coaching Calls:
Your responsibility: Schedule calls within 48 hours of receiving the booking link.
Rescheduling: You may reschedule up to 24 hours in advance via our booking system. Late reschedules (under 24h) or no-shows will be counted as a used session.
Coach’s right to reschedule: We will provide 48 hours’ notice for any changes. If we cancel, you will receive a makeup session or refund for that session.
Group Programs:
Live calls are held at scheduled times (recordings are provided if you cannot attend).
Missed calls: No makeup sessions, but recordings will be available for 30 days post-session.
6.2 Access & Duration
Program Access: Starts upon payment and continues for the duration specified (e.g., 90 days, 6 months).
Materials Access: Digital Materials (e.g., workbooks, videos) are available for lifetime access (or specified amount of months for time-limited programs).
Community Access: Access to private groups (e.g., Facebook) is active only during the program duration unless otherwise stated.
7. INTELLECTUAL PROPERTY & CONTENT 7.1 Our Intellectual Property All content, Materials, and Services (including but not limited to text, images, videos, audio, templates, frameworks, and methodologies) are the exclusive property of Kajsa Ingemansson and are protected by copyright, trademark, and other intellectual property laws.
You may NOT: ❌ Copy, reproduce, or distribute Materials without written permission. ❌ Reverse-engineer or modify any digital products. ❌ Use our content to create competing programs or services.
7.2 Your Intellectual Property
You retain ownership of any original work (e.g., scripts, songs, performances) you create during or after the program.
Any work you share in our community or with us, that we would like to share through our channels we will ask your permission to do. You can grant us a non-exclusive, royalty-free, worldwide license to use, display, and promote it or any specifically limited version that we agree upon.
8. DISCLAIMERS & LIMITATION OF LIABILITY 8.1 No Guarantees Our Services are creative/performance based, educational and informational only. We do not guarantee:
Specific results (e.g., booking roles, earning income, career success).
That the Services will meet your expectations.
Uninterrupted or error-free access to the Website or Materials.
Your results depend on your effort, dedication, and market conditions.
8.2 Not Professional Advice Our Services do not replace professional advice from:
Legal professionals (for contracts, deals, etc.)
Financial advisors (for investments, taxes, etc.)
Medical professionals (for overall health)
Agents/managers (for career representation)
8.3 Limitation of Liability To the fullest extent permitted by law, Kajsa Ingemansson shall not be liable for:
Any direct, indirect, incidental, special, or consequential damages (e.g., lost profits, lost opportunities, emotional distress).
Any actions or inactions you take based on the Services or Materials.
Technical issues (e.g., website downtime, lost data).
Maximum Liability: In no event shall our total liability exceed the amount you paid for the Services in the 12 months prior to the claim.
9. CONFIDENTIALITY & PRIVACY 9.1 Confidentiality
Your Information: We will not share your personal or payment details with third parties, except as required by law or to provide the Services (e.g., payment processors).
Our Information: You agree to keep confidential any proprietary information, methodologies, or Materials shared during the program.
9.2 Testimonials & Case Studies By participating in our Services, you consent to us using:
Your name, image, and testimonials for marketing purposes (e.g., website, social media).
Before/after stories
Opt-Out: Notify us in writing if you do not want your information used.
9.3 Privacy Policy Your use of the Website and Services is also governed by our Privacy Policy. By using our Services, you consent to the collection, use, and disclosure of your information as described therein.
10. GOVERNING LAW & DISPUTES 10.1 Governing Law These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.
10.2 Dispute Resolution
Informal Resolution: We encourage you to contact us first at [email protected] to resolve any disputes.
Mediation: If unresolved, disputes shall be mediated in Stockholm Sweden under the rules of the Swedish Mediation Institute.
Arbitration: If mediation fails, disputes shall be finally settled by arbitration in Stockholm, Sweden, under the Rules of the Arbitration Institute of the Stockholm Chamber of Commerce (SCC).
Class Action Waiver: You agree to waive any right to participate in a class-action lawsuit and to resolve disputes individually.
11. MODIFICATIONS & TERMINATION 11.1 Modifications We reserve the right to modify these Terms at any time by posting the updated version on the Website. Continued use of the Services after such changes constitutes acceptance of the new Terms.
11.2 Termination We may terminate or suspend your access to the Services immediately, without notice, for:
Violation of these Terms.
Failure to make payments.
Conduct that is harmful, illegal, or disruptive (e.g., harassment, spam).
At our sole discretion (e.g., if we discontinue a program).
Upon termination:
You lose access to all Materials and Services.
No refunds will be issued for unused portions of the program.
12. THIRD-PARTY LINKS & INTEGRATIONS The Website may contain links to third-party websites, tools, or services (e.g., payment processors, social media, affiliate partners). We do not control these third parties and are not responsible for their:
Content
Privacy practices
Terms of use
You use third-party services at your own risk.
13. COMMUNICATIONS 13.1 Email & Notifications By providing your email, you consent to receive:
Program updates (e.g., call reminders, new Materials).
Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.
13.2 Contact Information For questions about these Terms or the Services, contact us at: Email:[email protected] Address: Flygelvägen 231, 224 72 Lund, Sweden Phone: +46 (0) 703 828961
14. ENTIRE AGREEMENT & SEVERABILITY 14.1 Entire Agreement These Terms (including any Program Terms) constitute the entire agreement between you and Kajsa Ingemansson and supersede all prior agreements.
14.2 Severability If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions remain in full force.
14.3 Assignment You may not assign these Terms or your rights under them without our prior written consent. We may assign or transfer these Terms without restriction.
15. MISCELLANEOUS 15.1 Force Majeure We shall not be liable for any failure to perform our obligations due to events beyond our control (e.g., natural disasters, strikes, pandemics, internet outages).
15.2 Headings Headings in these Terms are for convenience only and shall not affect interpretation.
15.3 Survival Provisions that by their nature should survive (e.g., disclaimers, liability limitations, confidentiality) remain in effect even after termination..
